Alpha Billing US LLC we respects your privacy and is committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information through our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Full name, phone number, and email address
- Company or practice name and specialty
- Communication preferences
- Messages or inquiries submitted through our website forms
- Billing and service-related information
2. How We Use Your Information
We use the collected information to:
- Provide medical billing and credentialing services
- Respond to inquiries and provide support
- Send SMS messages related to account updates, billing, or services
- Schedule appointments or send reminders
- Improve our services and communication
3. SMS Consent & Data Privacy
By submitting your phone number through our website or providing it verbally, you consent to receive SMS messages from Alpha Billing US LLC.
These messages may include:
- Credentialing updates
- Billing reminders
- Appointment scheduling
- General service notifications and support
We do not share, sell, or disclose your phone number or SMS consent data to third parties for marketing purposes.
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying “STOP”
- For assistance, reply “HELP”
4. How We Collect Consent
We collect SMS consent through:
- Website forms: When you submit your number through our “Contact Us” or service inquiry forms
- Verbal agreement: If you provide your number during a conversation with our team
- Email: When you provide your number in written communication
- Written form: When you sign any document or agreement that includes a phone number
Your consent is voluntary, and you may opt out at any time.
5. Sharing of Information
We do not sell or rent your personal information to any third parties.
In limited cases, we may share your information with trusted partners only to provide essential services on our behalf (e.g., tax consultants, compliance experts), and they are bound to maintain confidentiality.
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
6. Data Security
We implement appropriate technical and organizational safeguards to:
- Prevent unauthorized access
- Protect data integrity
- Ensure secure communication channels
7. Your Rights
You have the right to:
- Access or update your personal information
- Withdraw your SMS consent at any time
- Request deletion of your data where legally permissible
To exercise these rights, email us at info@alphabillingus.com
8. External Links
Our website may contain links to third-party websites or services that are not owned or controlled by Alpha Billing US LLC. These external sites may have their own privacy policies and data collection practices.
We encourage you to read the privacy policies of any third-party websites you visit.
We are not responsible for the content, privacy policies, or practices of any third-party websites or services. Your use of such links is solely at your own discretion and risk.
9. Changes to This Policy
Alpha Billing US LLC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or industry standards.
When we make changes, we will revise the “Effective Date” at the top of this policy and post the updated version on our website.
We encourage you to review this page periodically to stay informed about how we are protecting your information. Continued use of our site and services after any updates signifies your acceptance of the revised policy.